PS Ind Trends

Instructor: David Tan, Chief Technology Officer and Co-Founder, CrushBank

Join CrushBank's David Tan as he provides insights into how companies are using Artificial Intelligence right now and how AI adoption will impact the role of traditional help desk/tech support IT pros. He will provide case studies, as well as information about how organizations can best use AI. Topics will include:

  • Differentiating between AI and machine learning
  • Where AI and ML are used the most today
  • How companies can prepare to use AI
  • Essential skill sets needed not only in AI workers, but for workers who are helping implement
  • The four types of ML algorithms used today
  • How to shop around for AI / ML-based solutions and ask smart questions, even without a PhD in computer science